Select your language

Grievance Mechanism

It's vital for us to hear your inquiries and grievances regarding our operations. That's why we provide our Grievance Mechanism, which is free, confidential, and secure so that anyone can report any issue related to the company, the workplace, or the community.

Grievance Mechanism

 

 

Listening to you helps us to improve.

 

Know the channels to submit your complaint or inquiry:

  1. Free hotline 1-801-137-7777
  2. Compliance Line: (502) 3029-7419
  3. This email address is being protected from spambots. You need JavaScript enabled to view it.; This email address is being protected from spambots. You need JavaScript enabled to view it.
  4. Grievance Mechanism Administrator "Don Manuel" or Qawa´ Manu´
  5. www.grupohame.com

 

 

How to follow up on your complaint or inquiry?

 

    • If you did not provide your personal data, you must call our toll-free number 1-801-137-7777, two days after you have submitted your case.
    • If you shared your contact details, you will receive follow-up from Don Manuel within a maximum of 3 days.

 

If you want to know more information about the following documents, please contact us:

 

 

Grievance Mechanism

Grievance Mechanism